Making enquiries polite

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Anita

When you make an enquiry, you can use indirect questions to make your requests sound more polite.

Compare:

How much does it cost?
Could you tell me how much it costs?

Is there a table available?
I was wondering if there was a table available.

Indirect questions are particularly useful when you’re speaking to someone you don’t know or making a more formal enquiry.

Complete the activities below to practise some useful expressions and the word order we use in indirect questions.

Activity 1: Polite enquiry phrases

Drag the words into the correct gaps to complete the polite questions.

These are useful phrases to remember as complete expressions:

I was wondering if …
Could you tell me whether …
Do you know if …
Would it be possible to …



Activity 2: Question order

When a question becomes part of a longer, indirect question, the word order often changes.

For example:

Where is the hotel?
→ Could you tell me where the hotel is?

How much does it cost?
→ Could you tell me how much it costs?

We don’t normally say:

Could you tell me how much does it cost?

Read each situation and choose the correct indirect question.



Remember: You don’t need to make every question indirect. In a real conversation, speakers use a mixture of direct and indirect questions. These expressions are useful when you want to make an enquiry sound more polite.

Could you tell me …?
I was wondering if …
Do you know whether …?
Would it be possible to …?

That final point is important pedagogically: otherwise the activities can inadvertently suggest that direct questions such as “How much does it cost?” are somehow impolite or incorrect.

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